Career Planning (Marketing etc.)

The IDEC and APEM Group is a leading manufacturer of industrial switches, PLCs, Relays, joysticks, LED indicators, and panel solutions. We are a global organization, with affiliates in Japan, APAC, China, Europe, USA and more.
We serve various markets such as Construction, Material Handling, Industrial Automation, Safety, New Mobility etc..
Our web platform is currently under heavy renewal, and we are looking for the Webmaster to run this complex and global platform accordingly.

Our new web platform project currently under development, encompasses a composable architecture integrating SAP Commerce Cloud, a headless CMS, a marketing automation tool, a CDP, ERPs, and Salesforce. We are seeking a highly skilled Technical Webmaster to oversee this development and ensure the highest quality standards.

•Project Oversight: Closely follow the development of our new web platform, ensuring alignment with the project’s vision and objectives.
•Ticketing System Management: Manage and prioritize the ticketing system, ensuring timely and effective resolution of issues.
•Quality Monitoring: Monitor the quality of developments, ensuring they meet our high standards and requirements.
•Data Flow Understanding: Understand and oversee data flows across different systems and platforms to ensure seamless integration and operation.
•Agency Coordination: Act as a key resource to guide and monitor the external agency appointed to build the website.
•Stakeholder Engagement: Organize discovery phases with stakeholders to gather requirements and feedback.
•Reporting: Create detailed project reports and communicate progress and issues effectively within our global environment.
•Project Organization: Build and organize project teams based on specific topics and ensure efficient project management.
•Technical Expertise: Utilize knowledge in web development technologies (HTML, JS, React) and our tech stack (SAP CC, D365, SFDC, Imagino, Marketo, MuleSoft, Akeneo) to support project needs.

[Requirements]
•Experience: Proven experience in a similar role, with a background in overseeing complex web platform projects.
•Technical Skills: Strong understanding of usual web development technologies (HTML, JS, React) and familiarity with our technological stack is a significant advantage.
•Language Skills: Fluency in English (professional competency) is essential as we operate in a global environment.
•Project Management: Exceptional organizational skills with the ability to manage multiple tasks and priorities efficiently.
•Communication: Excellent communication skills, both written and verbal, with the ability to engage and collaborate with diverse stakeholders.
•Analytical Skills: Strong analytical skills to understand and interpret data flows and technical requirements.

[Preferred Qualifications]
•Knowledge of SAP Commerce Cloud, D365, Salesforce, Imagino, Marketo, MuleSoft, or Akeneo would be a big plus.
•Experience in a global company environment
•Certification in project management (PMP, Agile, etc.) would be a plus
•Adaptability: Ability to quickly learn and adapt to new tools and technologies as required by project needs.
•Availability: working on different timezones (US/EU/JP) will require flexibility ,in terms of work schedule. Online meetings will occur at different times, and while we’ll try to find a convenient timeslot for all, it could be either late in the day, or early in the morning depending on timezones.

Monthly salary: \250,000~
Annual salary:\8,000,000~\12,000,000
Commuting compensation: Fully covered
Probation period: 3~4 month (up to joining timing)
Labor union: we have
Payment type: Monthly salary system *Pay increase :once a year
Holiday: 128days (Saturday, Sunday, National Holiday, GW, Summer Vacation, New Year Holiday)
Annual leave：Max 22 days *In the first year, the number of days granted varies depending on when you are appointed as a regular employee.
Special Holiday : Life-support leave, Congratulatory or condolence leave
Insurance: Health Insurance, Employee Pension, Employment Insurance, Industrial Accident Insurance
System: Retirement allowance, Corporate pension, Asset accumulation, Employee loan, Employee stock ownership association, Sickness and injury mutual aid association
Other: Non-smoking inside the building

We respect humanity and work to recruit a diverse range of human resources by making selections regardless of gender, sexual orientation, gender identity, nationality, social status, family origin, religion, etc.

Career Planning (Marketing etc.)

This position will manage multiple regional teams dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group and regional needs. Must have excellent technical and communication skills to interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly. This person will serve as the global "go to" for regional administrators, users, promote adoption, keep current on new releases and solutions add-ons such as AppExchange, provide training, and more.

Create and Manage Changes to the System -
•Proactively seek out and identify needed system changes.
•Proactively gather feedback from users in all regions (US, Japan, China, Taiwan, India, Europe).
•Manage system changes without interruption to the users.
•Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
•Gather requirements from end users.
•Modify the system to increase benefits and usability.
•Own the corporate governance for change control processes and establish a new “SFDC Governance” Committee.
•Establish a process that no fundamental system changes are implemented without your approval
•Manage all processes that impact / relate to Salesforce.com.
•Manage new releases of Salesforce and HubSpot then efficiently roll out new features.
•Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions.
•Create custom objects when necessary.
•Handle on-going customization/ alteration of Salesforce.com.
•Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment.
•Create new reporting capabilities and respond to ad hoc reporting requests as needed.
•Provide support functions as needed.
•Provide sales and financial data to company executives.
•Maintain System, Security and Integrity -
•Map salesforce.com hierarchy and territories in response to personnel changes.
•Reassign Accounts, Contacts, and Opportunities in response to personnel changes.
•Grant/ remove and maintain user licenses.
•Maintain security including sharing rules and security levels.
•Design, Create and maintain user roles, profiles and hierarchies.
•Monitor application storage usage and archive data as needed.
•Application technology stack includes Salesforce, Mulesoft and HubSpot

User Assistance, Training, Adoption and Satisfaction -
•Create and administer training to existing or new users/groups.
•Provide one to one training to end users on an on-going basis.
•Expand use of Salesforce.com – attend planning meetings, assist with determining if/how salesforce.com can be used in new ways as opposed to purchasing a new internal system.
•Assist sales management to create processes in salesforce.com to help monitor activities, trends, sales and leads.
•Create and drive a new global power user group to communicate regularly with user base regarding new features, enhancements and changes to the system.
•Monitor usage and mentor users/groups needing assistance.
•Continually seek ways to further enhance the end-user experience.
•Be the company global subject matter expert on all things Salesforce.com and HubSpot.

Process Creation, Documentation and Maintenance -
•Document company processes and workflows.
•Develop process documentation and field maps.
•Create new processes and associated reporting.

Data Quality, Migration and Maintenance -
•Assist with migration from older systems/processes into Salesforce.com.
•Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate.
•Import data as appropriate.
•Monitor and manage exception logs for back end system integration with SFDC.
•Manage duplicate records.
•Monitor and improve data quality.
•Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.

Report and Dashboard Creation and Maintenance -
•Create and maintain dashboards.
•Create and maintain reports including folder maintenance.
•Develop complex, macro driven reports to summarize system information for Senior Management.
•Build and manage report folders for reps to improve sales efficiency.

Email Marketing & CMS Expertise -
•Solid understanding and knowledge of content management systems to create and organize content pages, assets and forms for web site visitors.
•Support email marketing campaigns by segmenting lists, conducting A/B tests to monitor email performance and report KPIs.
•Conversion rate optimization by using data analysis skills and knowledge of company products to ensure the sales team’s conversion rate is as high as possible.

[Requirements]
You'll thrive in this role if you possess a keen understanding of business strategy and a proven track record of leading and optimizing critical technology systems. Indepth knowledge of Salesforce.com (SFDC) is essential, along with a grasp of Customer Relationship Management (CRM) and Digital Marketing fundamentals. We value proactiveness, exceptional organization, and a logical approach in our candidates.

[Qualifications]
A bachelor’s degree in communications, marketing, or a related business field with at least 10 years of Marketing Communications or Marketing experience. Individual must be highly organized with proven time management and prioritization skills with ability to respond to changes in process, responsibility, or assignment quickly without losing sight of the overall goals. They must possess detailed knowledge in traditional marketing, plus digital marketing in digital media and social media venues is plus, but not required. A track record of successfully managing vendors and agencies, overseeing teams. Meticulous attention to detail, and the ability to work independently and within a team environment. Solid understanding of sales and business processes. Willingness to travel up to 25% of the time.

Monthly salary: \250,000~
Annual salary:\8,000,000~\12,000,000
Commuting compensation: Fully covered
Probation period: 3~4 month (up to joining timing)
Labor union: we have
Payment type: Monthly salary system *Pay increase :once a year
Holiday: 128days (Saturday, Sunday, National Holiday, GW, Summer Vacation, New Year Holiday)
Annual leave：Max 22 days *In the first year, the number of days granted varies depending on when you are appointed as a regular employee.
Special Holiday : Life-support leave, Congratulatory or condolence leave
Insurance: Health Insurance, Employee Pension, Employment Insurance, Industrial Accident Insurance
System: Retirement allowance, Corporate pension, Asset accumulation, Employee loan, Employee stock ownership association, Sickness and injury mutual aid association
Other: Non-smoking inside the building

We respect humanity and work to recruit a diverse range of human resources by making selections regardless of gender, sexual orientation, gender identity, nationality, social status, family origin, religion, etc.

Career Planning (Marketing etc.)

■GENERAL KEY FUNCTIONS
Champions global digital marketing excellence, empowering matrixed teams and driving transformational initiatives through deep subject matter expertise. Drives digital marketing campaign structure and framework through conceptualization, planning, coordination, and execution of Global Digital Campaigns to acquire and nurture qualified leads (QL), contributing to company business growth.
Ensures implementation of global campaigns across all regions to increase overall leads, opportunity generation, and wins driven by qualified leads, aligning with new strategic product launch plans. Collaborates with internal teams (Product Marketing, Sales, Strategy, Marcom content creators, and regional Digital Marketing relays) to ensure a cohesive global digital presence. Manages the global digital marketing reporting structure and delivers regular insights into data analysis performance, optimized for business growth.


■ESSENTIAL DUTIES AND RESPONSIBILITIES
Strategy Development:
•Leads the development of global digital marketing campaigns, ensuring alignment with overall business goals and objectives.
•Analyzes market trends, customer insights, and competitor activities to identify opportunities for growth and optimization, in collaboration with relevant product managers.
•Creates campaign frameworks, considering story, customer journey, page structure, and actionable events based on key stakeholder insights into products and industry/markets.
•Recommends optimal digital message delivery to target audiences, generating quality leads while aligning with campaign strategy and promotion plans.

Campaign Management:
•Manages comprehensive global digital marketing campaigns by planning, developing, and deploying to global regions, monitoring performance metrics, and adjusting strategies to maximize business objectives.
•Creates and provides Campaign Strategy/Plan documents to the Global Digital Marketing Team, enabling campaign implementation aligned with strategy and regional customization/optimization.
•Drives continuous improvement for all digital marketing activities to achieve objectives.

Performance Analysis:
•Conducts regular analysis of key performance indicators (KPIs) to evaluate digital marketing effectiveness and ensure quality lead generation.
•Formulates annual business forecasts and monthly tracking reports on Lead Generation, Qualified Leads (QL), opportunity generation, and wins generated from QL globally (monthly Lead/QL trend and achievement reports).
•Generates insights and recommendations for continuous campaign improvement and optimization, demonstrating a track record of driving results and lead generation across global regions.
•Owns the global reporting structure and delivers regular data analysis performance insights, optimizing business growth.

Stakeholder Communication:
•Communicates regularly with content creation teams and key stakeholders to update/optimize digital campaigns with strategic recommendations, aligning digital marketing efforts with business objectives.
•Collaborates with global teams to tailor content for targeted audiences.

Digital Marketing Activities:
•Oversees SEO/SEM strategies and campaigns, recommending global improvements and strategic changes.
•Assists other regions with marketing automation campaign program implementation.
•Stays current with digital marketing developments, industry user practices, regulations, and customer expectations, providing thought leadership and perspective for adoption.
•Conducts research on marketing trends, customer demand, and other information to ensure continuous evolution of marketing automation approaches.
•Proposes and develops process changes to improve lead and opportunity generation and conversion rates.

Support:
•Cross-trains international peers as needed.
•Travels for key internal meetings outside of Japan, as required.
•Performs other duties as required.

Monthly salary: \250,000~
Annual salary:\4,000,000~\7,400,000
Commuting compensation: Fully covered
Probation period: 3~4 month (up to joining timing)
Labor union: we have
Payment type: Monthly salary system *Pay increase :once a year
Holiday: 127days (Saturday, Sunday, National Holiday, GW, Summer Vacation, New Year Holiday)
Annual leave：Max 22 days *In the first year, the number of days granted varies depending on when you are appointed as a regular employee.
Special Holiday : Life-support leave, Congratulatory or condolence leave
Insurance: Health Insurance, Employee Pension, Employment Insurance, Industrial Accident Insurance
System: Retirement allowance, Corporate pension, Asset accumulation, Employee loan, Employee stock ownership association, Sickness and injury mutual aid association
Other: Non-smoking inside the building

We respect humanity and work to recruit a diverse range of human resources by making selections regardless of gender, sexual orientation, gender identity, nationality, social status, family origin, religion, etc.